Privacy Policy

1. Introduction

ReelCraft ("we", "us", "our", or "Company") operates the ReelCraft website and service. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using ReelCraft, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Account Information

When you create an account, we collect your name, email address, and password. We also collect information about your usage of the Service, including the videos you create and the settings you use.

Payment Information

We use Stripe to process payments. We do not store your credit card information. Stripe handles all payment processing and maintains compliance with PCI-DSS standards.

Usage Data

We automatically collect information about how you interact with the Service, including the features you use, the content you create, and how long you spend on certain pages.

Cookies and Tracking

We use cookies to enhance your experience. You can opt-out of non-essential cookies through your browser settings. Essential cookies cannot be disabled as they are required for the Service to function.

3. Use of Data

ReelCraft uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to the Service
• To allow you to participate in interactive features of the Service
• To provide customer support and respond to inquiries
• To gather analysis or valuable information so we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues and fraudulent activity

4. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet is 100% secure. We use industry-standard encryption (SSL/TLS) to protect your data in transit. However, we cannot guarantee absolute security.

5. Data Retention

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Personal Data to the extent necessary to comply with our legal obligations.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@reelcraft.ai